DHL Global Forwarding | 23.01.2025 | Antwerp
Ocean Commercial Center Manager
Job description
DHL Global Forwarding, is part of DHL Group and is the global specialist in shipping goods by air, sea and road. From everyday products like clothing and electronics to larger shipments like machinery and medical supplies, we make sure everything gets to the right place on time and safely, anywhere in the world.
For our office in Antwerp we are looking for a new colleague who wants to make a difference with us in the world of logistics. Are you ready to be part of our enthusiastic team?
You participate in design and ensure implementation of the Ocean Freight pricing & RFQ/tender management strategy to support the commercial strategy in line with business objectives, corporate guidelines and policies.
Your tasks and responsibilities
- Responsible for policy and strategy implementation and short-term results (1 year or less)
- Cost tariff negotiation with carriers and other external providers
- Manage OFR pricing processes and activities for RFQ’s, pricing offers and spot quotes. Ensure timely, efficient and globally competitive RFQ responses
- Guide countries on pricing and RFQ activities and monitor timely and accurate updating of local tariff
- Ensure the development and implementation of prices for various ocean freight customers
- Oversee RFQ development and clearly communicate guidelines for development of RFQs, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls
- Ensure, that customer and ocean requirements and service, cost and budgetary guidelines are met
- Tariff maintenance (MTS) with specific information to enable quick responses to specific network queries
- Build and secure business relationships with customers and shipping lines
- Ensure the preparation of carrier performance reports and reviews
- Periodically review processes and systems to enhance service quality and alignment with company’s direction and long-term goals
- Scan alternatives to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with shipping lines while meeting desired service specifications and transit time targets
- Study issues, determine opportunities and introduce best practices for OFR pricing focusing on increasing effectiveness and efficiency
- Oversee recent developments of new solutions, services, lane and traffic development
- Analyze complex issues, benchmark, identify opportunities and introduce best practices for OFR pricing focusing on increasing effectiveness and efficiency
- Enhance pricing automation
- People management : organize regulary team meetings, conduct the yearly evaluation, follow up of EOS actions (Employee Opinion Survey), coaching & development of your team members
Your profile
- Problem solving
- Strong procurement and negotiation skills
- Excellent customer interaction
- People management : coach & develop your team members
- Experience in Ocean Freight is a must
- Fluent in Dutch & English, French good knowledge
Our offer
- A contract of indefinite duration with a market-based salary, a nice package of extra-legal benefits and an attractive leave policy
- 39-hour week with the possibility of telework after an introductory period
- A wide range of training opportunities
- Interesting career opportunities within a large company with close family values and a professional work environment
Application process
- After completing the online application form, we will contact you for an initial phone interview.
- If the phone interview went well, we will invite you for an on-site interview with the supervisor for the position.
- If there is a match on both sides, we will give you a salary proposal.
- Good news! You would like to start at our company. You come to sign your contract and we prepare your startup and onboarding.
