Kuehne+Nagel | 01.11.2024 | Antwerp

Contract Logistics Operations Manager

Job description

We are looking for an Operations Manager to join our Contract Logistics Business Unit.

Your Role

You will be responsible to deliver an excellent warehouse performance on all warehouse activities assigned to you. You will focus on supervising day-to-day warehouse activities and on strengthening all logistic processes part of and linked to the warehouse activities. The day-to-day warehouse activities consist of reception, inbound, outbound, packaging, storage, value-added services, and much more. Strengthening logistics processes includes taking part in leading the implementation of new business, improving existing business, continuous improvement projects, and much more.

Your Responsibilities

• Overall supervision, coordination and final responsibility for the operations for the warehouse activities assigned to you. You will take this responsibility in strong collaboration with your team and shift leaders and other staff in a way that your team achieves the internal and external KPI’s. You report to the Senior Operations Manager.
• You have experience in dealing with unions.
• Manage diverse projects within the warehouse environment. You will take the lead in defining, planning, preparing, implementing and follow-up of the projects assigned to you.
• Maintaining and strengthen the existing continuous improvement culture by actively stimulating and supporting our Kuehne+Nagel Production System (PS).
• Building and maintaining your team and stimulating development of the individual employees in your team. You take on the final responsibility for the people management in your area included: staff communication, organize team meetings, support in recruitment & selection of staff, staff guidance and evaluation in general, training, coaching and more.
• Brickwall the execution and follow-up of our quality, health, safety and security policy (QSHE) including : safety meetings, safety walks, security audits, follow-up of data quality in different databases and more;
• Develop and implement the tactical and operational plan for your warehouse area to support the realization of the strategical plan of the whole organization. Contribute to the development of that strategical plan during planning phase. 

Your Skills and Experiences

• You have a master degree in international forwarding and logistics or equal level by experience complemented with a at least 4/5 years of successful management role similar to the vacant role;
• You have a solid knowledge both of warehouse and logistic processes and of the concepts of lean management and continuous improvement.
• You discovered a strong leadership within yourself to take responsibility for results and to lead a team. It goes without saying that this leadership emergence in well oiled communication skills which you use in dialogue with colleagues, customers, union representatives.
• You have solid (personal) work organizing and time management skills. You like a healthy amount of stress in your job coming from (customer) deadlines and unforeseen circumstances.
• You have a self-motivating and result-motivated personality.
• Software knowledge and usage: advanced MS Excel and advanced experience in using warehouse management systems as manager.
• Language skills: English, Dutch : fluent speaking and writing, French is an asset. 
• You have knowledge of ‘Lean’.

Kuehne+Nagel

About Kuehne+Nagel

With more than 78.000 employees at 1.400 locations in more than 100 countries the Kuehne+Nagel Group is one of the world's leading logistics service providers.

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