CMA CGM Belgium | 05.11.2024 | Anvers

Transport Supervisor

Description de l’offre

ABOUT THE ROLE

The Transport Supervisor has a dual role. On one hand the Supervisor role focuses on Team leadership and development, on the other hand you are organising inland transport assignments with the best possible efficiency and use of available resources, taking into account priorities and constraints, in such a way that all parties involved are satisfied.  

The key responsibilities of the Transport Supervisor are divided as such :

• Lead, train and supervise the team to meet customer expectations.
• Set clear operational goals and objectives for the team.
• Provide coaching, mentoring and training to develop the team skills/competencies.

• You are the contact person for the various transport partners along one side and along the other side for the various import and export departments of our own regional or back office departments.  

• You are responsible for a certain customer portfolio 

• You follow up on scheduled transports and solve problems that may occur during transport.  You react adequately in case of anomalies.  

• You carry out periodic checks on certain flows. (check closings, COT, etc...)  

• You take commercial decisions with a view to direct operational matters You make operational agreements with carriers 

• You adjust the planning where necessary 

• You are responsible for ensuring that all transports are carried out on time 

• You are responsible for the daily planning  

• You are responsible for the operational agreements with your carriers 

• You are responsible for correct communication with internal and external stakeholders 

SKILLS AND COMPETENCIES

• Experience with managing a small team

• You know the most suitable carrier in your region for certain transports 

• You know your supplier's strengths/weaknesses 

• You take customer requirements into account and follow them up 

• You already have 3 to 5 years of experience as a dispatcher and know different ‘regions’ within the CMA CGM set-up 

• You know the planning/manner of planning of all teams and can jump in where necessary 

• Excellent communication skills in Dutch and English with knowledge of the professional language, both oral and written. Knowledge of French and German is a plus.  

• Extensive knowledge of maritime transport (terminology, modes of transport, geographical knowledge, type of containers, product knowledge)   

• Extensive knowledge of maritime, commercial and customs documents  

• Ability to work with current technology and most current software  

• Customer orientation, reliability, stress-resistance and independent way of working  

• Problem-solving ability 

• Proactive approach 

CMA CGM Belgium

Aujourd'hui dirigé par Rodolphe Saadé, depuis sa base de Marseille, le groupe CMA CGM est présent dans plus de 160 pays à travers son réseau de plus de 755 agences, avec plus de 155 000 collaborateurs dans le monde.

Avec une flotte jeune et diversifiée de 622 navires, le groupe CMA CGM dessert plus de 420 des 521 ports commerciaux du monde. Grâce à plus de 227 lignes maritimes, l'entreprise opère sur toutes les mers du monde. Sa présence mondiale et ses navires performants comme le CMA CGM BOUGAINVILLE ont permis au groupe CMA CGM de transporter un volume de 22 millions d'EVP l'année dernière.

CMA CGM Belgique situé à Anvers, est bien représenté pour fournir un service fiable et efficace à travers une équipe d'experts locaux et d'architectes de transport.

La Belgique, située au cœur de l'Europe, est connectée à son vaste hinterland de 300 millions d'utilisateurs finaux par toutes sortes de modes de transport.

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