DHL Global Forwarding | 21.10.2024 | Anvers
Ocean Commercial Center Manager
Description de l’offre
You participate in design and ensure implementation of the Ocean Freight pricing & RFQ/tender management strategy to support the commercial strategy in line with business objectives, corporate guidelines and policies.
Requirements :
- Problem solving
- Strong procurement and negotiation skills
- Excellent customer interaction
- People management : coach & develop your team members
- Experience in Ocean Freight is a must
- Fluent in Dutch & English, French good knowledge
Key tasks :
- Responsible for policy and strategy implementation and short-term results (1 year or less)
- Cost tariff negotiation with carriers and other external providers
- Manage OFR pricing processes and activities for RFQ’s, pricing offers and spot quotes. Ensure timely, efficient and globally competitive RFQ responses
- Guide countries on pricing and RFQ activities and monitor timely and accurate updating of local tariff
- Ensure the development and implementation of prices for various ocean freight customers
- Oversee RFQ development and clearly communicate guidelines for development of RFQs, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls
- Ensure, that customer and ocean requirements and service, cost and budgetary guidelines are met
- Tariff maintenance (MTS) with specific information to enable quick responses to specific network queries
- Build and secure business relationships with customers and shipping lines
- Ensure the preparation of carrier performance reports and reviews
- Periodically review processes and systems to enhance service quality and alignment with company’s direction and long-term goals
- Scan alternatives to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with shipping lines while meeting desired service specifications and transit time targets
- Study issues, determine opportunities and introduce best practices for OFR pricing focusing on increasing effectiveness and efficiency
- Oversee recent developments of new solutions, services, lane and traffic development
- Analyze complex issues, benchmark, identify opportunities and introduce best practices for OFR pricing focusing on increasing effectiveness and efficiency
- Enhance pricing automation
- People management : organize regulary team meetings, conduct the yearly evaluation, follow up of EOS actions (Employee Opinion Survey), coaching & development of your team members
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of the DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our general website at https://www.dhl.com/be-nl/home/onze-divisies/wereldwijde-verzending.html
