Homini | 19.03.2025 | Flemish Brabant

Air Export Agent

Job description

Job Description :

“Navigate to success with Gentis, the bridge between talent and outstanding opportunities within the job market. As a leader in recruitment services, we match top talent with top companies in various sectors”

Job Description:

Ensure timely and accurate handling of cargo and related information while providing exceptional customer service within the Air Export department.

Key Responsibilities:

·      Ensure smooth and timely handling of the freight process.

·      Ensure accurate and timely data entry into the operational system.

·      Track, trace and report on Air Export files.

·      Use Tree View on a daily basis.

·      Ensure arrival notices are communicated to overseas partners and customers

·      Ensure accurate and timely client and vendors billing.

·      Interact with our customers in arranging their international shipments, meeting customer service standards.

·      Contribute to maintaining strong relationships with suppliers, including airline carriers, trucking companies, and other partners. 

·      Ensure full compliance with both internal and external regulations, in accordance with government requirements. 

·      Understand department process flows and identify best practices to enhance operational efficiency and productivity.

·      Ensure all customers standard operating procedures in place and updated in the DLSOPs

·      Meet KPI standards in accordance with the Company’s procedures

·     Maintain effective overseas communication and provide timely responses to emails and requests (both internal and external).

·      Escalate issues to management when necessary.

·      Fulfill company standards of 52 hours of training per year per employee.

·      Complete all mandatory training as required.

·      Promote compliance by diligently following company policies and regulations, performing tasks with integrity and professionalism.

Knowledge, Skills, and Behaviours

Knowledge:

• Completed company training and well-versed in internal policies.
• Strong understanding of services, systems, and procedures.
• IATA Certification is a plus.

Skills:

• Excellent interpersonal and communication skills, with the ability to listen, understand, and convey information clearly to achieve the best results.
• Pro-active and well-organized, ensuring smooth operations and efficiency.
• Strong computer skills, including proficiency in Excel and Word.
• Fluent in English

Behaviours:

Embody the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Determination, Sense of Humor, and Visionary Thinking.

Exciting Opportunity in Air Export Operations!

Are you ready to take on a dynamic role in air export operations? If you have the skills, experience, and drive to excel in a fast-paced international environment, we’d love to hear from you!

Apply now by sending your CV to [email protected].

Homini

Homini: Industry Expertise Powered by Human Insight and AI Precision

In today's specialized talent marketplace, Homini stands at the intersection of deep industry knowledge and cutting-edge technology, transforming how companies find exceptional talent across six critical sectors.

Born from the Latin word meaning "to the human," Homini isn't just another staffing agency. We're talent architects who understand that in IT, Finance, Engineering, Construction, Logistics, and Supply Chain, the difference between an adequate hire and an exceptional one can transform an entire organization.

Our founders recognized that these high-demand sectors face unique challenges: technical roles that require precise skill matches, rapidly evolving competency requirements, and fierce competition for specialized talent. Traditional recruitment methods simply couldn't keep pace.

Homini's approach is different. Fueled with an AI-powered platform that works alongside industry-specialized recruiters who speak the language of your business. Our technology doesn't just scan resumes – it identifies patterns of success specific to each of our six focus industries, uncovering candidates with the precise technical capabilities and cultural fit you need.

For IT teams needing cybersecurity specialists or full-stack developers, Finance departments seeking compliance experts or financial analysts, Engineering firms requiring specialized designers, Construction companies looking for project managers, or Logistics and Supply Chain operations needing procurement specialists – Homini delivers talent that others can't find.

When you partner with Homini, you gain more than staffing solutions – you gain a strategic talent advantage. Our consultants become extensions of your team, combining the efficiency of AI with the irreplaceable human judgment that comes from years of specialized industry recruitment experience.

Homini: Where industry expertise meets technological innovation to solve your most pressing talent challenges in IT, Finance, Engineering, Construction, Logistics, and Supply Chain.

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